In-depth Review of Mozy 2.0 Online Backup Solution

Overview and History
Mozy Backup is the brainchild of the Decho Corporation which is a entirely owned subsidiary of the EMC2 Corporation, a fortune 500 company. Decho was founded in 2005. They currently have head-quarters in Seattle, Washington with subsiduary offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India.
Mozy currently has over a million customers and over 50,000 businesses, controlling a total of over 25 petabytes of data – that's twenty-five thousand terabytes or 25000000 gigabytes!

Security Options
MozyPro is a very secure online backup provider. All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the internet standard. Once on the servers your files are encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption. This is the best available security.
As for actual security, the data centers deploy 24/7/365 on-site monitoring and security, state-of-the- art fire detection and suppression power distribution and seismic safeguards that can withstand a 7.5 magnitude tremor.

Backup Abilities
Mozy provides block level incremental online backups and can be organized to backup either on a set schedule or constantly in the background. In our tests, it took less than 30 minutes to backup 2,048 megabytes of data on a domestic 8mbps DSL connection uploading and downloading different data. Also, because of the block level nature of Mozy's backup technology, open or locked files can be backed up easily.
A progress indicator is visible if you click on the icon in the system tray. By default Mozy Online Backup protects all the current user's profile files including documents, music, videos, etc. However, it is a easy task to add or remove folders and files to/from the backup sets. The Home editions do not allow backup of network drives but the Pro and Enterprise editions do. None of the editions let backup of removable media.
The business editions – MozyPro and MozyEnterprise – provide online backup solutions of Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes.

Restore Abilities
File restore is by request through the web portal, the desktop app or by right-clicking in a folder and selecting restore. Once a restore is requested, Mozy packages all the files requested into a compressed file and sends an email to you when the restore is ready for recovering. File versioning is enabled on all backed up media, so you can choose to restore an previous edition of any file you have backed up. Files can be restored to their original location or to any location of your choosing.

Control and Analysis
MozyPro Online Backup accomodates your needs by allowing you to check how much CPU and bandwidth are accessible to the program. These can be easily adjusted from the desktop application. Proxy servers are also supported and Mozy can be configured to use these via the desktop application.
All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal.

Interface
MozyPro gives a great deal of information and allows centralized configuration and logging which is ideal to manage backups on PCs and laptops that may not even be in the same country!. Multiple accounts can be setup as well as multiple devices. A more constricted interface is provided with MozyHome.

Device Support
Currently MozyPro Online Backup only supports backup of MAC and PC clients. In addition MozyPro backs up MAC And PC servers.

Limitations:
- MozyHome cannot be utilized commercially.
- The basic free account is limited to 2Gb of storage although this can be expanded by getting other people to sign up. For every additional signup you get another 250Mb of virtual space.
- There are no limits set on the size or type of individual files.
- There are also no limits on the total amount of data backed up or restored.
- Mozy free permits backup of 2 devices under 1 user account; MozyHome lets upto 5 devices but each additional device will cost $4.95 per month per device.
- Both MozyPro and MozyEnterprise grant infinite devices and users but there is a cost for each device.
- File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types.

File Sharing and Collaboration
MozyHome is not a file sharing or collaboration tool. It is a backup product. That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level.

Synchronization
You can synchronize multiple devices.

Web 2.0 Integration
Mozy does not offer social networking integration.

Customer Support
Mozy's customer support is above average: They supply full user guides, complete FAQs and a knowledge- base. There is also a blog and lots of testimonials and case studies available. Email support is available to all types of accounts, however, telephone support is only free to MozyPro and MozyEnterprise users and live chat is not accessible to free users.

Ease of Use
MozyHome is really easy to use. You can go from signup to backup in less than 5 minutes and it really is a 'set it and forget it' system. MozyPro has a slightly steeper learning curve but this is fair since it provides much more features.

Summary
If you are trying to find a certain, set-it-and-forget-it online backup solutions that is not too expensive, is able to grow or decrease to adapt to your situation and is a snap to change then Mozy Online Backup is your ideal solution. If you are trying to backup huge amounts of data that changes on a frequent basis then there are more appropriate and cheaper solutions available.

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